I have just come across another tired article written for the
          "professional credit manager" that discusses the issue of
          credit vs sales.
          How often do we need to be reminded that no company can prosper, or
          even
          survive, today without sales? And yet, how frequently is the fact
          raised that very few sales would be possible, today, without the
          availability of credit. Note: I am talking about sales not revenue.
          The widely accepted use of credit has caused us to forget that
          there is not enough money in circulation, at any given time, to
          support our needs (wants)? For even one day, let alone 365. Without
          the credit industry, today, our economy along with the rest of the
          world would collapse.
          Credit and sales are no longer separate departments within the
          organization but have become interdependent on each other to keep the
          organization prosperous.
          I've just completed a credit training program for an organization
          and once again no one from the sales department was present even
          though I had encouraged their attendance. Greater understanding would
          be gained, by both the credit and sales departments, if their
          personnel were required to attend each others seminars and training
          sessions. This would allow them to focus on not only policies but also
          methods of operations especially in dealing with the typical problems
          that occur on a regular basis and their solutions.
          In either case, neither of these participants (sales & credit)
          would acquire any expertise in the others function but they would
          acquire an understanding of the other's contribution to the
          organization and most importantly how to work together to achieve the
          company's goals and objectives rather than their self serving agendas.
          The more we, as credit professionals, encourage others to write and
          talk
          about the adversary relationship between the credit and sales
          departments, the more we support an adversary relationship between the
          two. By promoting this belief we allow the adverse feelings to
          continue.
          It should be Credit Sales NOT Credit vs Sales.
          I wish you well.