Published Articles by David Balovich
INCREASING PRODUCTIVITY WITHIN THE CREDIT DEPARTMENT
The past few weeks I have been receiving requests for time
management seminars. This is one of those topics that come up semi annually especially as
summer approaches and the problem comes up how can we continue our productivity with fewer
There are a lot of books that will tell you how to use charts, organizers and schedules to
manage time more efficiently. I suggest you purchase one of them if you must, it
matters not which one as they are all the same. However, before you run off to purchase
the most current edition of the great "time saver" let me share with you some
ideas that will allow you to get much more done in less time then it takes to read the
Whenever possible avoid formal meetings. Hall meetings can be very efficient.
Hire workers who are more capable than you and delegate as much as work as is humanly
Don't just close your door when reprimanding somebody----close it for several hours each
day to establish a pattern. When the door is closed use the time to clear as much as
possible off your desk.
Respond to letters and memos by writing an answer on the original and returning it rather
than drafting a new memo. Keep a photocopy for your files.
Get to the office early when you have extra work to do. You'll accomplish more before the
rest of the office shows up then you ever will by staying late.
If you have to have meetings, set firm time limits. When participants realize you really
mean to end one hour meetings after one hour, they will hustle to cover their points
quickly. Also start meetings on time. If people are not their on time and walk in after
the meeting is in progress they will be on time for the next meeting.
Decide what to do with any document the moment you put your hands on it. Move it to an
appropriate file or give it to somebody else to act upon.
Return calls in bulk rather then as each one come in. It is much easier and more
productive to return several calls at an appropriate time. Your voice mail message should
indicate the time when you will return the call. This eliminates "telephone tag"
which eats up alot of the day.
Take a break. Everyone should get out of the office for at least 20 minutes every day.
Just "getting away" makes everything fresh upon your return.
If you are doing the same thing the same way every day then it becomes work and you are
not having any fun. Each day should present a new opportunity and be challenging, then you
are having fun. Look at what it is that you do and ask yourself how can I do this
differently? Just changing your routine can produce more productivity.
You don't really need to but if you have nothing else to do, go ahead and buy the book the
author needs the money. Just remember this, the hours in the day do not increase or
decrease. The difference in time is how wisely we use it.
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